Overview
We want you to be fully satisfied with your purchase. If for any reason you are not, our Refund & Return Policy is designed to make the process simple and fair.
1. Returns
- Items can be returned within 7 days of delivery in unused, original condition with all packaging.
- Opened or damaged products may not be eligible for return.
2. Refunds
- Once we receive and inspect the returned item, we will notify you of your refund status.
- Refunds (if approved) will be processed back to your original payment method within 7–10 business days.
3. Exchanges
- Defective or damaged items may be exchanged for the same product. Please contact us within 48 hours of delivery if you receive a faulty item.
4. Non-Returnable Items
- Clearance items, special orders, or products damaged by misuse are not eligible for return/refund.
5. Contact Us
For return or refund requests, email us at info@pixelviewers.com with your order number and details.